Question 1

What if i used all the hours and need more ?

Accepted Answer

We keep track of your hours balance. And before you will have used all hours, our manager will contact you and ask whether you need to top up the balance.

Question 2

What if i didn't use all hours till the end of the month ?

Accepted Answer

Unused hours transferred to the next month. So you can use them later.

Question 3

What if i want to change my subscription plan ?

Accepted Answer

You can change your subscription plan at any time. Just write to support@analytics-dot.co and we will do it and negotiate all the details.

Question 4

What if i want to cancel my subscription ?

Accepted Answer

You can cancel your subscription plan at any time. Just write to support@analytics-dot.co and we will do it and transfer analytics materials to your accounts.

Question 5

How fast can you start to work ?

Accepted Answer

We are ready to start in 24 business hours. You don’t need to spend time on the hiring process. Don’t need to write to candidates first and check their test assignments. You save time from tens of intro calls when you describe the project to different candidates.

Question 6

What expertise do you have ?

Accepted Answer

We are analysts with more than six years of expertise in Dating, Games, Medical tourism, Food and restaurants, Real estate, IT, E-commerce. More than ten companies hire us to get clean and accurate data, understandable charts and dashboards, improve product and marketing metrics.

Question 7

What if i need to keep existing analytics working ?

Accepted Answer

We don’t leave you alone and help to maintain your analytical solutions. No matter if they are legacy or new.

Question 8

Is my data protected ?

Accepted Answer

Yes. Only your analysts and data engineers have access to your data. We sign an NDA with you. NDA contains information about all security measures and our responsibilities.

Question 9

How can i calculate the deadline for my task ?

Accepted Answer

If you have the strict deadline then write to support@analytics-dot.co and we will see how to get your work done.

Question 10

Where my analytics assets will be stored ?

Accepted Answer

It depends on the type of an asset. Assets are databases, events, tabs, visualizations, charts, dashboards, reports, presentations, documents, etc. You can tell us where to store them and who should be the main administrator who controls accesses. Usually our clients use a mix of cloud storages, such as: Google Cloud, Amazon Web Services, Tableau Online, Confluence, JIRA and other.

About Dot Analytics

We are the Data Analytics Department for Any Business

WE ARE EXPERTS IN:

Dot Analytics team:

We are a team of professionals with 7+ years of proven experience in data analytics. We specialize in GA, GTM, CRO, A/B testing, and dashboards creation. We successfully completed 400+ projects in data analysis!

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