FAQ

We keep track of your hours balance. And before you will have used all hours, our manager will contact you and ask whether you need to top up the balance.

Unused hours transferred to the next month. So you can use them later.

You can change your subscription plan at any time. Just write to support@analytics-dot.co and we will do it and negotiate all the details.

You can cancel your subscription plan at any time. Just write to support@analytics-dot.co and we will do it and transfer analytics materials to your accounts.

We are ready to start in 24 business hours. You don’t need to spend time on the hiring process. Don’t need to write to candidates first and check their test assignments. You save time from tens of intro calls when you describe the project to different candidates.

We are analysts with more than six years of expertise in Dating, Games, Medical tourism, Food and restaurants, Real estate, IT, E-commerce. More than ten companies hire us to get clean and accurate data, understandable charts and dashboards, improve product and marketing metrics.

We don’t leave you alone and help to maintain your analytical solutions. No matter if they are legacy or new.

Yes. Only your analysts and data engineers have access to your data. We sign an NDA with you. NDA contains information about all security measures and our responsibilities.

If you have the strict deadline then write to support@analytics-dot.co and we will see how to get your work done.

It depends on the type of an asset. Assets are databases, events, tabs, visualizations, charts, dashboards, reports, presentations, documents, etc. You can tell us where to store them and who should be the main administrator who controls accesses. Usually our clients use a mix of cloud storages, such as: Google Cloud, Amazon Web Services, Tableau Online, Confluence, JIRA and other.

Dot Analytics doesn’t sell Google Analytics 360 but can ensure the proper installation and maintenance of Google Analytics 360 from the side of your company.